Who we are

The Disruption House Limited is a data and analytics business that helps private and high growth companies to understand, improve and monitor their resiliency and sustainability via our operational resiliency and ESG model-based programmes.

GDPR Legal Basis for Processing

We and our joint data controller/third party data processor (Neptik LTD) use data to carry out direct B2B marketing and lead generation campaigns. The lawful basis we use for this processing is “Legitimate Interest” in accordance with recital 47 of the GDPR.

The United Kingdom’s Information Commissioner’s Office (ICO) recommends that companies using this basis conduct a “Legitimate Interests Assessment” (LIA) and we have to do this in regards to the data processing we undertake. The Disruption House Limited and our joint data controller/third party data processor (Neptik LTD) fully complies with all key principles laid out in the GDPR legislation as outlined and enforced by the ICO. These are:

Who do The Disruption House Limited, and our joint data controller/third party data processor (Neptik LTD) share data with?

We and our joint data controller/third party data processor (Neptik LTD) use a number of third party cloud based software platforms to process and store personal data in our daily business operations. We do not resell or share this data with any other party other than in the circumstances below:

  1. Where we are legally required by law to disclose your personal information.
  2. To further fraud protection and reduce the risk of fraud.
  3. In the event that we sell any or all of our business to the buyer.

International transfer of data 

Many of the third party cloud based software platforms we and our joint data controller/third party data processor (Neptik LTD) use to process and store personal data in our daily business operations are owned by companies based outside the UK and EEA. Therefore, in many cases we transfer personal data to cloud based software providers that operate outside of the UK and EEA in order for us to complete our business operations. We only transfer personal data to countries that have been identified as being able to provide an adequate level of data protection security by the UK and European Commission, and we only use cloud based software providers which deliver the same level of data protection security as required in the UK and the European Union.

Where does the data come from?

The data we, and our joint data controller/third party data processor (Neptik LTD) process is obtained from several sources. These include GDPR compliant data providers and online resources. Our processing is based principally on the use of publicly available data to identify sales prospects. As such your privacy is important to us, we take our responsibilities seriously and will always respond quickly and courteously to any request.

Right to Rectification

Our work, and that of our joint data controller/third party data processor (Neptik LTD) involves the continual updating of data based on interactions we have with customers and prospects to ensure accuracy. We, and our joint data controller/third party data processor (Neptik LTD) rectify and update information based on what we’re told by the people we communicate with about themselves and their businesses. If you believe that we hold information about you which is incorrect you can also contact us using https://thedisruptionhouse.com with the subject line “Right to Rectification”.

Right to object

You have the right to object to our processing of your data, which will prevent data associated with your contact details from being processed. Please contact us to request this using https://thedisruptionhouse.com with the subject line “Right to Object”. We will require your phone number(s) in order to effect this.

Other rights

As well the aforementioned, all data subjects have other rights with regards to data protection as outlined by the ICO in the below links:

Access to Information

You may ask for the data specific to you in the form of a Data Subject Access Request. We will require you to prove your identity in order to release this information. Please contact us to request Access using https://thedisruptionhouse.com with the subject line – ‘Subject Access Request’.

Website Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Information We Collect

B2B data is only collected in relation to The Disruption House Limited services. This information will be processed under either “Legitimate Interest” in accordance with recital 47 of the GDPR or on a consent basis depending on our clients GDPR policy.

In running and maintaining our website and during the course of our day to day business we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you download content or register for information.
  3. Information that you provide when you communicate with us by any means.
  4. Name and job title
  5. Professional contact information including business email address

Information Commissioner’s Office

The Disruption House Limited protects client data in the same way it protects all sensitive and personal data, in accordance with the rules and regulations stated in the General Data Protection Act. The Information Commissioner’s Office registration number of the third party company (Neptik LTD) that we contract to source, store and manage our prospective customer data is: ZA795453.

In addition, to meet client requirements we comply with client policies and procedures for data protection and privacy.

Use of Your Information

For information collected on behalf of our clients this B2B data is only collected in relation to their business services or goods, this information will be processed under either “Legitimate Interest” in accordance with recital 47 of the GDPR or on a consent basis depending on our clients GDPR policy.

Storing Your Personal Data

We and our joint controller/third party data processor (Neptik LTD) do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy

To opt-out of receiving email marketing communications from us, please email us info@thedisruptionhouse.com

Over 30 years global experience in banking and the financial software sector. With a proven track record of driving growth Richard was CEO of Cashfac Technologies, EVP SmartStream Technologies and held senior positions at SunGard Capital Markets and Reuters.
Mark, a seasoned finance professional, began his career at Bank of Scotland before progressing to a senior role at SEB, a major Swedish bank, where he managed significant transactions. As a partner at Nordic Capital, he spearheaded the Capital Markets team, managed all financings, and led successful Investor Relations initiatives, including the raising of a EUR 4.3bn fund. Now, Mark leverages his expertise in various advisory and non-executive roles, helping businesses to establish and grow. He holds a degree in Accountancy, Finance, and Economics from the University of Essex.
For over 25 years Dr Tamara Makarenko has been engaged in intelligence, initially as an advisor to government agencies on transnational crime and terrorism. She turned to private sector work in 2004, developing intelligence capabilities for private military companies prior to founding an intelligence and investigations firm in 2006, that she sold in 2018. Since then she has been engaged as a special situations intelligence advisor, and an independent director with a remit on (non-legal) governance, reputational risk, and business integrity.
Ludovic’s is leading the formulation and execution of Xceptor’s business strategy. Prior to Xceptor Ludovic worked for smartTrade where he developed and executed the company’s growth strategy which included establishing and running the product function. Prior to smartTrade, Ludovic was at HG Capital advising on fintech acquisitions and also spent seven years at Finastra (formally Misys). Between Singapore and London, he ran corporate development and global product strategy and was instrumental in the merger between Misys and D+H in 2017. Ludovic lives in London with his wife. He holds a MSc in Computer science and a Kedge Mac in Business Administration.
He has a portfolio of interests, from Non Executive roles with a few Companies (all in the ‘for good’ space), mentors several people, both young hopefuls and more mature Executives, holds a portfolio of ‘for good’ investments, is a founder member of The Conduit Club and is also a Philanthropy Broker. Philanthropy broking means he helps people who have already decided to share their wealth for the benefit of the world to find amazing projects that they can build in their name, with a bias toward the natural world. For example, for philanthropists, he has arranged and built an Elephant Underpass in Kenya, an Orangutan Sanctuary in Borneo, a food store for saved Bears in Romania and a girls only Classroom in Chad. He was in the Army with Rupert Bull and since then has worked in Insurance and then Financial Advice, building a successful IFA, which he sold in 2016 to TPO The Private Office, a Company he still partially owns (and 25% of the value of TPO was gifted to a charity restoreourplanet.org).

Ian is a business founder, non-executive director, mentor and lecturer as well as an executive coach. In 2020, he co-founded Impact Central, an accelerator for early-stage businesses committed to positively impacting our society or environment alongside achieving commercial success. He is a non-executive on four boards in professional services, financial consultancy, corporate resilience and sustainability, and business support in the creative sector. He lectures in enterprise at the London College of Fashion.

Prior to 2020, Ian was a partner in Grant Thornton for more than 20 years. In that period, Ian was managing partner of the London office and a member of the firm’s National Leadership Board for seven years; previously, he led Grant Thornton Corporate Finance for six years. Ian amassed considerable experience in corporate finance and advisory activities.

Piers is a leading strategy advisor to UHNW Families and fast growing businesses as well as being a successful private investor. He brings over 30 years’ experience of helping many businesses to achieve growth and successful exits.
Clare brings nearly 40 years experience of the financial technology/fintech industry. Clare is a marketing and business development specialist and co-founder of Metia and Finextra, both ground breaking businesses within the fintech arena. Based on her extensive knowledge of the financial services sector and the challenges in creating sustainable businesses, Clare has a bit of reputation for being a challenger herself, always questioning the validity of long held opinions and strategies.

Over 30 years global experience in banking and the financial software sector. With a proven track record of driving growth Richard was CEO of Cashfac Technologies, EVP SmartStream Technologies and held senior positions at SunGard Capital Markets and Reuters.

Nick has worked education and IT and Database Management within Local Government. Over the past 15 years he has been directly involved with reporting of county and regional youth employment figures for Norfolk, managing IT networks and managing database development and customer success.

Tom’s career in front office trading systems ranges over twenty years in diverse business lines within banks such as Goldman Sachs, Lehman Brothers and Deutsche Bank.

Tom has also held CTO and COO positions in firms such as, CTO at a market surveillance technology firm, CTO at a FinTech for broking firm, CTO and director of technology for a virtual trading floors/simulations and CTO at a private group of acquisition-based companies. This gives Tom both the technical and business expertise to allow the firm to grow and succeed in the fast-paced world of technology.

Dr Usha Back has over 10 years of experience in the financial sector and has worked internationally at the Capital Group Companies. Her role as an Investment Analyst involved analysing and investing in listed companies on behalf of institutional clients. She subsequently founded a strategic consulting company focused on the fintech and biotech sectors. Usha holds a PhD in Pharmacy from the UCL School of Pharmacy where she is also currently a guest lecturer.
Marcus has worked in investment banking for 25 years serving fund managers across geographies and asset classes in Asia and Europe. After 5 years leading Barclays Asia research content platform in HK, he transferred back to London to head up global thematic research product and spent the last 3 years working on pan sector sustainability and ESG-linked research. He joined TDH to develop the ESG Pathway, partnering with high growth seed and startup businesses to develop early ESG strategies where proportionality based on scale and maturity provides the optimal platform for workable ESG strategies benefitting companies and consumers over the long term.
Rupert has over 25 years of FinTech experience within both large organisations (Reuters and Instinet) and start-ups. He co-founded, built, and sold Expand Research, the leading Capital Markets benchmarking and research business to The Boston Consulting Group (BCG) in 2011, before leaving to found The Disruption House in early 2015.